Returns & Exchanges
At ThriveCo, we stand behind the quality of our beauty formulations and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your ThriveCo account and navigate to your order history to select the items you wish to return or exchange.
- 2.Print Return Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack Your Items
Securely pack the products in their original packaging to ensure they are protected during transit back to our facility.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.