Returns & Exchanges

At ThriveCo, we stand behind the quality of our beauty formulations and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your ThriveCo account and navigate to your order history to select the items you wish to return or exchange.

  • 2.
    Print Return Label

    Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

  • 3.
    Pack Your Items

    Securely pack the products in their original packaging to ensure they are protected during transit back to our facility.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.